IT Specialist (Network Services)
SummaryNIST works with industry and science to advance innovation and improve quality of life.
We're looking for a IT Specialist (Network Services) to join our team!This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.
This job is open to The publicU.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agencyU.
S.
Citizens and Status Candidates (this includes Merit Promotion, Status Candidates, Former Overseas Employees, CTAP,ICTAP,VRA,VEOA,30% or More Disabled,EVHO,Schedule A,Military Spouses,Americorps, Peace Corps,Vista, Interchange Agreement Eligibles, and National Guard).
VideosDutiesThe National Institute of Standards and Technology is seeking an IT Specialist (Network Service) to be the senior administrator of the Physical Access Control System (PACS) isolated network.
Come work in an energetic, lively, and collegial atmosphere on a wide range of complex, fast-paced, challenging matters.
Responsibilities:
Serves as lead network engineer for PACS network supporting campus badging and security cameras.
Deploy and upgrade Cisco devices.
Troubleshoot Hirsch card readers and panels.
Troubleshoot IP/multicast cameras.
Monitor network with WhatsUp Gold and SolarWinds toolset.
Migrate network equipment to modern cabling Procure equipment replacements on 5-year refresh cycle.
Assist with support of the NIST Enterprise Network cable plant, switching, routing, wireless, DNS, VoIP, and access control.
Requirements Conditions of Employment U.
S.
citizenship Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment Satisfactory completion of a pre-employment medical examination Must meet the selective placement factor- current/active CISCO CCNA certificate or higher Designated and/or random drug testing required Bargaining Unit Position:
No Out of business hours support as needed QualificationsBASIC REQUIREMENTS:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SELECTIVE PLACEMENT FACTOR:
Knowledge of advanced network design and Cisco switch, router, and wireless configuration as demonstrated by completion of a Cisco CCNA certification or higher.
You must submit a current/active copy of your Cisco CCNA certificate or higher in your application package.
SPECIALIZED
Experience:
In addition to the basic requirements and selective placement factor, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST).
Specialized experience is defined as:
Leading, managing, configuring, troubleshooting, and installation of Cisco network equipment and infrastructure.
Leading, managing, designing, maintenance, and testing of network structured cabling system Leading and managing team and contractor schedules and activities.
Leading, managing, and performing communication services move/add/change tasks.
Experience refers to paid and unpaid experience, including volunteer work done.
We will credit all qualifying volunteer experience in your application.
The qualification requirements in this vacancy announcement are based on the U.
S.
Office of Personnel Management (OPM) Qualification Standards Handbook.
Applicant ReconsiderationEducationQualifications are based upon meeting specialized experience only.
Education cannot be used to qualify for this position.
Additional informationThis position is covered under NIST's Alternative Personnel Management System (APMS).
The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent.
Find out more about the APMS here! We may share your application package with other selecting officials at NIST with opportunities like this one.
Additional selections may be made through this vacancy.
Click all links in this vacancy announcement to view additional information or instructions.
All documents submitted for this announcement must be legible in order to make qualification or eligibility determinations.
A probationary period may be required.
This position has physical requirements which include but may not be limited to:
Moderate lifting, 15-44 pounds Moderate carrying, 15-44 pounds Reaching above shoulder Use of fingers Use of both hands Ability to distinguish basic colors Ability to Distinguish shades of colors Hearing (Aid may be permitted) This position has environmental factors which include, but may not be limited to:
Outside and inside Excessive noise, intermittent Working on ladders or scaffolding Working closely with others Working alone Protracted or irregular hours of work This position requires the passing of a drug testWe may share your application package with other selecting officials at NIST with opportunities like this one.
Additional selections may be made through this vacancy.
NIST strives to build a flexible and encouraging work environment to bring out the best in our employees.
To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities such as:
Telework Flexible work schedules Paid parental leave Paid vacation Sick leave Family-friendly leave Childcare subsidy program for qualifying families Child and elder-care resources On-site childcare center Lactation spaces Wellness programs Fitness center Employee assistance programs BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position.
Please be sure that your resume and supporting documents include detailed information to support your qualifications for this position.
Failure to provide sufficient and/or legible evidence in your resume or supporting documents may result in a not qualified determination.
You MUST also selected at least ONE eligibility (i.
e.
, how you wish to be considered) in order to receive consideration for this position.
REFERRALAll applicants that meet the minimum qualifications will be referred to the selecting official for consideration.
Under Direct Hire Authority, applicants are not rated and ranked and veteran's preference does not apply.
CTAP or ICTAP eligibility:
If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must be determined eligible and rated as well-qualified to receive special selection priority.
Well Qualified means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must receive a score of 85 or higher.
Please review the following site regarding required documents to support CTAP or ICTAP eligibility and additional information regarding this authority - CTAP/ICTAP Eligibility BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents required vary based on how you're applying (i.
e.
, as a veteran or disabled veteran, current or former Federal employee, etc.
).
Please review the Required Documents for this position to find out if there are any documents required with your application.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A COMPLETE APPLICATION INCLUDES:
1) A resume, 2) vacancy question responses, and 3) submission of any required documents (COPY OF CURRENT/ACTIVE CISCO CCNA OR HIGHER CERTIFICATE).
Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
RESUME:
All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing.
Cover letters are optional.
To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume.
We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please refer to the Resume Guidance on how to build an effective resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyClick 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents.
While working an application, you may review, edit, delete and update information.
You must complete the online application process and submit any required documents by 11:
59 p.
m.
Eastern Standard Time the closing date of the announcement unless an applicant cut off has been identified (see the SUMMARY section, as appropriate).
If an applicant cut off has been indicated, the announcement will close by 11:
59 p.
m.
Eastern Standard Time on the date the cut off number has been met.
Once your application has been submitted, you will receive a confirmation notification by email.
Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.
After the evaluation is complete, you will receive another notification regarding the status of your application.
NEED HELP?-If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button):
please contact the Agency Contact listed on this announcement between normal business hours (8:
00 a.
m.
- 4:
00 p.
m.
ET).
If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number.
If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder):
please visit the USAJOBS Resource Center.
We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Agency contact information Jessica LeopoldPhone301-975-5760 Email email protected AddressInformation Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 USNext stepsTo verify the status of your application, log into your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login), all of your applications will appear on the Welcome screen.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>We will update applicant statuses when:
A qualification determination is made.
If found not qualified/eligible, no additional updates will be provided.
Applications are referred to the selecting official.
A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsThe documents required vary based on how you're applying (i.
e.
, as a veteran or disabled veteran, current or former Federal employee, etc.
).
Please review the Required Documents for this position to find out if there are any documents required with your application.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A COMPLETE APPLICATION INCLUDES:
1) A resume, 2) vacancy question responses, and 3) submission of any required documents (COPY OF CURRENT/ACTIVE CISCO CCNA OR HIGHER CERTIFICATE).
Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
RESUME:
All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing.
Cover letters are optional.
To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume.
We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please refer to the Resume Guidance on how to build an effective resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyClick 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents.
While working an application, you may review, edit, delete and update information.
You must complete the online application process and submit any required documents by 11:
59 p.
m.
Eastern Standard Time the closing date of the announcement unless an applicant cut off has been identified (see the SUMMARY section, as appropriate).
If an applicant cut off has been indicated, the announcement will close by 11:
59 p.
m.
Eastern Standard Time on the date the cut off number has been met.
Once your application has been submitted, you will receive a confirmation notification by email.
Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.
After the evaluation is complete, you will receive another notification regarding the status of your application.
NEED HELP?-If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button):
please contact the Agency Contact listed on this announcement between normal business hours (8:
00 a.
m.
- 4:
00 p.
m.
ET).
If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number.
If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder):
please visit the USAJOBS Resource Center.
We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Agency contact information Jessica LeopoldPhone301-975-5760 Email email protected AddressInformation Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 USNext stepsTo verify the status of your application, log into your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login), all of your applications will appear on the Welcome screen.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>We will update applicant statuses when:
A qualification determination is made.
If found not qualified/eligible, no additional updates will be provided.
Applications are referred to the selecting official.
A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Desktop Support Active Directory Help Desk Network Administration Windows Servers Server Supported Gaming Estimated Salary: $20 to $28 per hour based on qualifications.
We're looking for a IT Specialist (Network Services) to join our team!This notice is issued under direct-hire authority to recruit new talent to occupations for which NIST has a severe shortage of candidates.
This job is open to The publicU.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agencyU.
S.
Citizens and Status Candidates (this includes Merit Promotion, Status Candidates, Former Overseas Employees, CTAP,ICTAP,VRA,VEOA,30% or More Disabled,EVHO,Schedule A,Military Spouses,Americorps, Peace Corps,Vista, Interchange Agreement Eligibles, and National Guard).
VideosDutiesThe National Institute of Standards and Technology is seeking an IT Specialist (Network Service) to be the senior administrator of the Physical Access Control System (PACS) isolated network.
Come work in an energetic, lively, and collegial atmosphere on a wide range of complex, fast-paced, challenging matters.
Responsibilities:
Serves as lead network engineer for PACS network supporting campus badging and security cameras.
Deploy and upgrade Cisco devices.
Troubleshoot Hirsch card readers and panels.
Troubleshoot IP/multicast cameras.
Monitor network with WhatsUp Gold and SolarWinds toolset.
Migrate network equipment to modern cabling Procure equipment replacements on 5-year refresh cycle.
Assist with support of the NIST Enterprise Network cable plant, switching, routing, wireless, DNS, VoIP, and access control.
Requirements Conditions of Employment U.
S.
citizenship Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment Satisfactory completion of a pre-employment medical examination Must meet the selective placement factor- current/active CISCO CCNA certificate or higher Designated and/or random drug testing required Bargaining Unit Position:
No Out of business hours support as needed QualificationsBASIC REQUIREMENTS:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SELECTIVE PLACEMENT FACTOR:
Knowledge of advanced network design and Cisco switch, router, and wireless configuration as demonstrated by completion of a Cisco CCNA certification or higher.
You must submit a current/active copy of your Cisco CCNA certificate or higher in your application package.
SPECIALIZED
Experience:
In addition to the basic requirements and selective placement factor, applicants must have one year (52 weeks) of specialized experience equivalent to at least the GS-12 level (ZP-III at NIST).
Specialized experience is defined as:
Leading, managing, configuring, troubleshooting, and installation of Cisco network equipment and infrastructure.
Leading, managing, designing, maintenance, and testing of network structured cabling system Leading and managing team and contractor schedules and activities.
Leading, managing, and performing communication services move/add/change tasks.
Experience refers to paid and unpaid experience, including volunteer work done.
We will credit all qualifying volunteer experience in your application.
The qualification requirements in this vacancy announcement are based on the U.
S.
Office of Personnel Management (OPM) Qualification Standards Handbook.
Applicant ReconsiderationEducationQualifications are based upon meeting specialized experience only.
Education cannot be used to qualify for this position.
Additional informationThis position is covered under NIST's Alternative Personnel Management System (APMS).
The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent.
Find out more about the APMS here! We may share your application package with other selecting officials at NIST with opportunities like this one.
Additional selections may be made through this vacancy.
Click all links in this vacancy announcement to view additional information or instructions.
All documents submitted for this announcement must be legible in order to make qualification or eligibility determinations.
A probationary period may be required.
This position has physical requirements which include but may not be limited to:
Moderate lifting, 15-44 pounds Moderate carrying, 15-44 pounds Reaching above shoulder Use of fingers Use of both hands Ability to distinguish basic colors Ability to Distinguish shades of colors Hearing (Aid may be permitted) This position has environmental factors which include, but may not be limited to:
Outside and inside Excessive noise, intermittent Working on ladders or scaffolding Working closely with others Working alone Protracted or irregular hours of work This position requires the passing of a drug testWe may share your application package with other selecting officials at NIST with opportunities like this one.
Additional selections may be made through this vacancy.
NIST strives to build a flexible and encouraging work environment to bring out the best in our employees.
To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities such as:
Telework Flexible work schedules Paid parental leave Paid vacation Sick leave Family-friendly leave Childcare subsidy program for qualifying families Child and elder-care resources On-site childcare center Lactation spaces Wellness programs Fitness center Employee assistance programs BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position.
Please be sure that your resume and supporting documents include detailed information to support your qualifications for this position.
Failure to provide sufficient and/or legible evidence in your resume or supporting documents may result in a not qualified determination.
You MUST also selected at least ONE eligibility (i.
e.
, how you wish to be considered) in order to receive consideration for this position.
REFERRALAll applicants that meet the minimum qualifications will be referred to the selecting official for consideration.
Under Direct Hire Authority, applicants are not rated and ranked and veteran's preference does not apply.
CTAP or ICTAP eligibility:
If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must be determined eligible and rated as well-qualified to receive special selection priority.
Well Qualified means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must receive a score of 85 or higher.
Please review the following site regarding required documents to support CTAP or ICTAP eligibility and additional information regarding this authority - CTAP/ICTAP Eligibility BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents required vary based on how you're applying (i.
e.
, as a veteran or disabled veteran, current or former Federal employee, etc.
).
Please review the Required Documents for this position to find out if there are any documents required with your application.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A COMPLETE APPLICATION INCLUDES:
1) A resume, 2) vacancy question responses, and 3) submission of any required documents (COPY OF CURRENT/ACTIVE CISCO CCNA OR HIGHER CERTIFICATE).
Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
RESUME:
All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing.
Cover letters are optional.
To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume.
We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please refer to the Resume Guidance on how to build an effective resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyClick 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents.
While working an application, you may review, edit, delete and update information.
You must complete the online application process and submit any required documents by 11:
59 p.
m.
Eastern Standard Time the closing date of the announcement unless an applicant cut off has been identified (see the SUMMARY section, as appropriate).
If an applicant cut off has been indicated, the announcement will close by 11:
59 p.
m.
Eastern Standard Time on the date the cut off number has been met.
Once your application has been submitted, you will receive a confirmation notification by email.
Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.
After the evaluation is complete, you will receive another notification regarding the status of your application.
NEED HELP?-If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button):
please contact the Agency Contact listed on this announcement between normal business hours (8:
00 a.
m.
- 4:
00 p.
m.
ET).
If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number.
If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder):
please visit the USAJOBS Resource Center.
We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Agency contact information Jessica LeopoldPhone301-975-5760 Email email protected AddressInformation Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 USNext stepsTo verify the status of your application, log into your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login), all of your applications will appear on the Welcome screen.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>We will update applicant statuses when:
A qualification determination is made.
If found not qualified/eligible, no additional updates will be provided.
Applications are referred to the selecting official.
A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsThe documents required vary based on how you're applying (i.
e.
, as a veteran or disabled veteran, current or former Federal employee, etc.
).
Please review the Required Documents for this position to find out if there are any documents required with your application.
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A COMPLETE APPLICATION INCLUDES:
1) A resume, 2) vacancy question responses, and 3) submission of any required documents (COPY OF CURRENT/ACTIVE CISCO CCNA OR HIGHER CERTIFICATE).
Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
RESUME:
All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing.
Cover letters are optional.
To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume.
We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please refer to the Resume Guidance on how to build an effective resume.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to ApplyClick 'Apply' and we'll walk you through a four-step process on how to attach a resume and any required documents.
While working an application, you may review, edit, delete and update information.
You must complete the online application process and submit any required documents by 11:
59 p.
m.
Eastern Standard Time the closing date of the announcement unless an applicant cut off has been identified (see the SUMMARY section, as appropriate).
If an applicant cut off has been indicated, the announcement will close by 11:
59 p.
m.
Eastern Standard Time on the date the cut off number has been met.
Once your application has been submitted, you will receive a confirmation notification by email.
Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.
After the evaluation is complete, you will receive another notification regarding the status of your application.
NEED HELP?-If experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button):
please contact the Agency Contact listed on this announcement between normal business hours (8:
00 a.
m.
- 4:
00 p.
m.
ET).
If receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number.
If necessary, we will provide you with a technical support number for further assistance.
- If having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder):
please visit the USAJOBS Resource Center.
We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If experiencing a significant hardship which hinders your ability to apply on-line, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during normal business hours to discuss your situation.
Agency contact information Jessica LeopoldPhone301-975-5760 Email email protected AddressInformation Technology Security and Networking Division 100 Bureau Drive Gaithersburg, MD 20899 USNext stepsTo verify the status of your application, log into your USAJOBS account (https:
//my.
usajobs.
gov/Account/Login), all of your applications will appear on the Welcome screen.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>We will update applicant statuses when:
A qualification determination is made.
If found not qualified/eligible, no additional updates will be provided.
Applications are referred to the selecting official.
A selection decision has been made.
Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Desktop Support Active Directory Help Desk Network Administration Windows Servers Server Supported Gaming Estimated Salary: $20 to $28 per hour based on qualifications.
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