Central Intake Coordinator--Powerback to You
Job DescriptionPOSITION
Summary:
The Central Intake Coordinator-Powerback to You manages the centralized referrals that are received from business partners and community sources.
The referral management process includes receiving the referral, mapping the referral to the appropriate Vitality to You location to determine if the referral is in a serviceable area, initiating the verification and/or authorization process,and then routing the referral to the appropriate resource to schedule the initial appointment.
The Central Intake Coordinator-Powerback to You will report to the Director, Customer Service Center-Powerback to You and the reporting relationship includes but is not limited to:
oTimely response to referralsoTracking volume of referrals from individuals sourcesoConversion rates (referral to admission)oIdentification of admission barriers to admission and participation in improvement plansCCIVQualificationsSPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
1.
Central Intake Coordinator-Powerback to You must possess a minimum of an associate's degree in healthcare, human resources or business management.
2.
The Central Intake Coordinator-Powerback to You must also have at least 1-3 years appropriate employment experience.
3.
Experience in a rehab setting is preferred.
4.
To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Powerback Rehabilitation has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.
Recommended Skills Business Management Customer Service Human Resources Management Process Occupational Safety And Health Rehabilitations Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Central Intake Coordinator-Powerback to You manages the centralized referrals that are received from business partners and community sources.
The referral management process includes receiving the referral, mapping the referral to the appropriate Vitality to You location to determine if the referral is in a serviceable area, initiating the verification and/or authorization process,and then routing the referral to the appropriate resource to schedule the initial appointment.
The Central Intake Coordinator-Powerback to You will report to the Director, Customer Service Center-Powerback to You and the reporting relationship includes but is not limited to:
oTimely response to referralsoTracking volume of referrals from individuals sourcesoConversion rates (referral to admission)oIdentification of admission barriers to admission and participation in improvement plansCCIVQualificationsSPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
1.
Central Intake Coordinator-Powerback to You must possess a minimum of an associate's degree in healthcare, human resources or business management.
2.
The Central Intake Coordinator-Powerback to You must also have at least 1-3 years appropriate employment experience.
3.
Experience in a rehab setting is preferred.
4.
To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Powerback Rehabilitation has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.
Recommended Skills Business Management Customer Service Human Resources Management Process Occupational Safety And Health Rehabilitations Estimated Salary: $20 to $28 per hour based on qualifications.
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